PRIVACY POLICY
Privacy Policy
This is an English translation provided for convenience. In the event of any discrepancy, the Japanese version prevails.
Angelo Court Utsunomiya (hereinafter "the Venue") recognises the importance of our customers' personal information. We comply with the Act on the Protection of Personal Information and other relevant laws and regulations, and handle personal information appropriately in accordance with the policy set out below.
1. About this policy
This privacy policy sets out how the Venue handles personal information obtained in connection with the services it provides, including weddings and receptions, restaurant operations, banquets and events (hereinafter "the Services").
2. Definitions
The terms "personal information", "personal data" and "retained personal data" used in this policy have the meanings given in Article 2 of the Act on the Protection of Personal Information.
3. Information we collect
In providing the Services, the Venue may collect the following information.
(1) Information you provide to us directly
- Name (including phonetic reading)
- Address
- Telephone number
- Email address
- Date of birth
- Gender
- Other information necessary to provide the Services
(2) Information collected through your use of the Services
- Reservation, contract and usage history for weddings and receptions, the restaurant, banquets and events
- The content of enquiries and questionnaire responses
- Records made during planning meetings and visits to the venue
(3) Information collected automatically
- IP addresses when using our website
- Access logs and browsing history collected using cookies and similar technologies
Information in category (3) is used in a form that does not identify individuals.
4. Purposes of use
The Venue uses personal information within the scope of the following purposes.
- To provide, operate and manage the Services
- To respond to reservations, contracts and enquiries
- To carry out planning meetings, prepare quotations and provide follow-up care
- To conduct analysis and questionnaires aimed at improving service quality and developing new services
- To send information and announcements from the Venue (by post, telephone, email and similar means)
- To respond to requirements under applicable laws and regulations
5. Provision to third parties
The Venue does not provide personal information to third parties except in the following cases.
- Where you have given your consent
- Where required by law
- Where information is provided to a contractor to the extent necessary to perform outsourced work (in which case we exercise appropriate management and supervision)
6. Security management
The Venue takes appropriate security measures to prevent the leakage, loss, alteration or unauthorised access of personal information.
7. Disclosure of retained personal data
Where an individual requests the disclosure, correction, addition, deletion, suspension of use or suspension of provision to third parties of their retained personal data, we will respond appropriately and promptly in accordance with the law.
8. Contact
For enquiries regarding the handling of personal information, please contact us at the address below.
Angelo Court Utsunomiya — Personal Information Management Officer
5F Utsunomiya Terrace, 1-1 Miya-Mirai, Utsunomiya, Tochigi 321-0969, Japan
+81-28-614-4122
9. Changes to this policy
This privacy policy may be revised without notice following changes in the law or in the Venue's operating policies. The current version is published on the Venue's website.